Buffet Review: More At Luxor

I have been to many buffets in Las Vegas and there are some good ones like the Wynn and Bellagio, some excellent ones like the M and some that totally suck- mostly because of customer service- like Sam's Town.
Well, add another buffet to the suck list. We went to the More at the Luxor. The cost is $19.99 per person, plus tax.
We got there, there was no one in line and a basically restaurant. The cashier got us out in a very short time and then we waited and waited. We waited about 5 minutes, which was absurd.
Then we went to get our food. The main course items were luke warm or cool. The twice baked potato was so cool that I couldn't get a pad of butter to melt even a little bit. Nothing was hot. It sucks to eat a cool baby back rib. The waitress did her job ok, though she did get an order wrong on a drink, but it did work out in the end.
The desserts were decent to good and the best part of the buffet.
So, when in Vegas, there are plenty of buffets to choose from, but the Luxor's More shouldn't be one of them, especially for the cost.