Friday, September 13, 2013

Ooops

From the LVRJ:For a little while on Thursday, United Airlines was giving away airplane tickets for free, or close to it.
Passengers reported buying tickets for $5 to $10 before United shut down the bookings on its website and phone centers to prevent more tickets from being sold or given away.
The airline said it accidentally filed some fares for $0. Airport charges might have resulted in a small cost seen by some passengers.
The website was accepting reservations again around 2:45 p.m. Central time.
Such fare mistakes have happened before, often when an airline dropped a digit when entering fares into its computer system.  http://www.reviewjournal.com/business/united-airlines-shuts-down-website-bookings-after-5-fares
My guess someone will be unemployed tomorrow for this screw up.
If this was a government airline, they would have gotten a promotion.

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