From the Denver Post:
Listening to the recordings from Friday morning's massacre, you would think dispatcher Kathie Stauffer felt no emotion as she calmly directed resources to the Aurora movie theater where scores were injured and a dozen killed.
Her voice betrayed nothing. Her demeanor was calm. She was unruffled.
On the outside.
Inside, she was roiling as officers pleaded for additional resources — gas masks, more help, ambulances and care for dying 6-year-old Veronica Moser-Sullivan.
"Every call with a kid, I'm thinking of my own," Stauffer, mother of a 9-year-old girl and 15-year-old boy, said Sunday night in an interview with The Denver Post. "That's really what I'm struggling with now —to not think about my own daughter every time."....
Only a couple minutes passed before the call was out for every officer in Aurora to head to the theater near Aurora Town Center mall. For the next five hours, Stauffer would be responsible for getting assets where they were needed, and Brungardt would be her constant voice of reassurance and support — and backup in dealing with the fire and rescue dispatchers across an aisle from them in the communications center at Tallyn's
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