This evening at around 8:00 PM, we decided to get some Subway sandwiches from Subway, which in our area, and is on Horizon and Horizon Ridge Parkway in Henderson.
When we got there, at 8:00, they were all out of white/Italian bread and the person behind the counter said they had no plans in baking any more bread. It was wheat bread or nothing. We choose nothing.and left and went to another Subway a few miles away.
My guess the guy behind the counter will not be in the customer service business much longer.
update: Their new BBQ chicken sandwich sucks. I would not recommend it. Ever.